Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You will find almost all the answers to your questions in the user–friendly Help Center integrated into our Web Control Panel. It boasts an ever–increasing knowledge base with commonly asked questions and comprehensive how–to articles written by our seasoned tech support team.

  • Top quality support service
  • How–To Video Clips

  • We have prepared a selection of how–to video tutorials that visually demonstrate how you can sort out a typical problem associated with your Linux cloud website hosting account. You’ll find the educational videos in the Help section.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock client care service and a 1–hour ticket response time guarantee. Our experienced technicians will be online for you day and night to answer your questions and to settle any problem that you could possibly chance upon. Simply send a support request from the Help Center and we will respond back to you quicker than you can say Jack Robinson.